Privacy Policy

1. Introduction

This Privacy Policy explains how [COMPANY LEGAL NAME] ("AURE", "we", "us", or "our") collects, uses, discloses, and safeguards your information when you use the AURE prompt-engineering platform, our website, and related services (collectively, the "Services").

By using the Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please do not use the Services.

2. Information We Collect

We collect the following categories of information:

• Account information: name, email address, and authentication credentials you provide when you register.
• Content you submit: prompts, templates, and related text you enter to be optimized or evaluated.
• Usage data: features used, actions taken, and diagnostic/log data such as device type, browser, and IP address.
• Payment information: if you purchase a paid plan, billing details are processed by our payment provider [PAYMENT PROCESSOR]; we do not store full card numbers.
• Cookies and similar technologies: see our Cookie Policy for details.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, maintain, and improve the Services.
• Process your prompts to generate optimized outputs and quality evaluations.
• Authenticate you and secure your account.
• Communicate with you about updates, security alerts, and support.
• Process payments and manage subscriptions.
• Detect, prevent, and address fraud, abuse, and technical issues.
• Comply with legal obligations.

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who process data on our behalf (e.g., hosting, analytics, payment processing, and the AI model providers used to fulfil your requests), under contractual confidentiality obligations.
• Legal and safety recipients, where required by law or to protect rights, property, or safety.
• Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this Policy.

When your prompts are sent to third-party AI model providers to generate a result, their handling of that data is governed by their own terms. Review [LIST APPLICABLE MODEL PROVIDERS] for details.

5. Data Retention

We retain personal information for as long as your account is active or as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and associated data at any time by contacting us at [CONTACT EMAIL].

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal information, and to object to or restrict certain processing. Residents of the EEA/UK (under GDPR) and California (under the CCPA/CPRA) may have additional rights.

To exercise any of these rights, contact us at [CONTACT EMAIL]. We will respond within the timeframe required by applicable law.

7. Security

We implement reasonable technical and organizational measures designed to protect your information, including encryption in transit and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Transfers

Your information may be processed in countries other than your own, including [PRIMARY DATA LOCATION / COUNTRY]. Where required, we use appropriate safeguards such as Standard Contractual Clauses for cross-border transfers.

9. Children's Privacy

The Services are not directed to individuals under the age of [MINIMUM AGE, e.g. 16], and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us at [CONTACT EMAIL].

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version with an updated "Last updated" date and, where appropriate, provide additional notice.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

[COMPANY LEGAL NAME], [COMPANY ADDRESS]. Email: [CONTACT EMAIL].